Intermittent loss of audio/video and SDK Network error during webinar/meeting

[jaydeepk454545 (jaydeep)]

Hi

We are using the zoom websdk (v 2.0.1) for webinars and meetings.
During some of the meetings/webinars, we noticed intermittent loss of audio/video during the session.
The audio/video used to blank out for a few sessions and would then resume automatically.
This was observed my multiple participants.
For all such participants, We noticed a bunch of javascript errors saying “sdk network is not available” on the javascript console.

Any pointers on what could be happening here ?

Thanks
Jaydeep

[gianni.zoom (Gianni)]

Hey @jaydeepk454545 ,

Can you please message me the meeting and webinar id where you noticed this as well as the affected participants? I will inquire about this further for you.

Thank you,
Gianni