Hi @jon.zoom ,
After a bunch of investigation things became more clear. Now it appears that HD functionality strongly depends on some flags set for the user account.
The “Enable group HD” setting even on the licensed account seems to have no effect on the video resolution we can send to SDK.
The only case when we can send HD/FullHD is when the user has “720/1080” selection option under the “Enable Group HD” setting.
Currently the only way to determine the HD availability for us is to start a meeting via SDK and get a list of available output resolutions from the ZoomSDKVirtualVideoSourceDelegate onInitialize call.
So the question is: Is there any way to determine if the higher resolution option is available on the user account via SDK using ZAK or via API without starting a meeting?
Hi @jon.zoom ,
Do you have any updates regarding getting an information on HD/FullHD capability without starting a meeting?
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