Description The API to fetch participant info is not working for last few days… for some meetings it working fine… and for some its not … Error {u’message’: u"This meeting’s details info is not available or ID is not valid.", u’code’: 3001} Also if we check the dashboard for past meetings… some …

Hey @tech , We are looking into this. Related post: [image] Unable to map meeting registrant id with live participant id API and Webhooks Hey @tommy , As we are using the zoom dashboard and using the dashboard APIs to get the attendance of meeting participants. I observed…

Hey @tech , Please see https://status.zoom.us/ for the dashboard issues. Thanks, Tommy

https://status.zoom.us/ This shows the issue as resolved. Has it been resolved for the same meetings also? In my case, the issue still persists for the meetings that were affected. Still not able to get complete response for those.

No… its still facing issues…

Hey @saurabh , and @tech , For meetings during the outage, we can recover the data if you provide the meetingIDs. For all future meetings, it should work. Thanks, Tommy

Sure, And yes, It works for all the future meetings. :+1: We will need to recover for meetings that were conducted on 16th and 17th only Thanks

Hey @saurabh , Can you share the meeting IDs and UUIDs from the 16th and 17th? Thanks, Tommy

Here are the meeting ids that I would need to recover the complete data for participants join and leave time: *********** (Highest Priority for us) *********** (Highest Priority for us) These are the meetings ids from 16th, I have some other ones for 17th meetings also that I will be …

Thanks @saurabh ! We are working to recover your data! -Tommy

@tommy Here are the meeting ids with meeting date 828007710 2020-03-12 440892546 2020-03-12 112786837 2020-03-12 174286533 2020-03-12 752695206 2020-03-12 577554702 2020-03-12 725688233 2020-03-12 657162116 2020-03-13 394471910 2020-03-14 770026072 2020-03-16 136431287 2020-03-16 514171516 2020-03…

Issue With /meetings/' + meeting_id + '/participants' API

API and Webhooks

tommy (Tommy Gaessler) March 17, 2020, 7:28pm 2

Hey @tech,

We are looking into this.

Thanks,
Tommy

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Issue With /meetings/' + meeting_id + '/participants' API

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