Join Meeting - Procedure

This is for developer-specific feature requests. For other requests please contact our customer support team.

Is your feature request related to a problem? Please describe.
A clear and concise description of what the problem is. Ex. I’m always frustrated when […]

Not relate to a problem.

  • Host uses Personal Meeting ID (PMI) to schedule or create instant meeting.

  • Host active option " Only authenticated users can join meetings"

  • When attendee join meeting via web interface;

    • Zoom asks name 1st.
    • Attendee declare name
    • Zoom requires attendee to logins
    • Attendee logins
    • Attendee join meeting

Procedure above make user confuse.

Describe the solution you’d like
A clear and concise description of what you want to happen.

  • Host uses Personal Meeting ID (PMI) to schedule or create instant meeting.
  • Host active option " Only authenticated users can join meetings"
  • When attendee join meeting via web interface;
    • Zoom requires attendee to logins
    • Attendee logins
    • Attendee join meeting

Describe alternatives you’ve considered
A clear and concise description of any alternative solutions or features you’ve considered.

Additional context
Add any other context or screenshots about the feature request here.

This Procedure is very importance when we integrate Zoom to other System / Application.

Hey @anhnt, thanks for posting and using Zoom!

So you are requesting for us to remove the 1st step of Zoom asking for name when a non logged in user is joining a meeting that has the “Only authenticated users can join meetings” setting via the Web Client?

Thanks,
Tommy

Hi Tommy;

We offer this situation for Zoom team to consider. We also took this issue to Zoom’s support team. The support team explained that this is a general process of the system, located on the web server back-end.

If you remove step 1 according to the user’s settings, join meeting procedure will be clearer for the user. We don’t know if this will affect the overall operation, so we just stopped at the suggested level for the Zoom team to consider.

Thanks and Best Regards.

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Thanks for the suggestion @anhnt! :slight_smile:

I will pass this to our team!

Thanks,
Tommy

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