Joining Fail with Error Code 1

Hey @vikasphp.shinedezign, thanks for posting and using Zoom!

Please make sure you are using JWT App credentials for your API Key and Secret, and that you are joining a real meeting number.

Thanks,
Tommy

Hi sir,

JWT app credentials… I cross-checked them and also I have purchased the pro plan too.

can you provide me working js code if possible?

Thanks & Regards

Hey @vikasphp.shinedezign,

What is the meeting ID you are using?

You can see working JS code here:

Thanks,
Tommy

Hi,
Am creating meetings programmatically using Web-SDK and able to join in some PC’s but unfortunately getting the following error while trying on different system for the same Meeting Id.Could you please help me in sorting this.Thanks in advance.

{method: “join”, status: false, errorCode: 1, errorMessage: “joining fail”, result: null}

hi

Thanks for your reply I used another code for the demo it’s working.

I need help if you can tell me how we can disable the video call option for the user who has role 0 and audio is not working while making a video call.

I tried audio option …but 2nd person didn’t get any audio

Thank you

Hey @Rakesh,

Let me know if this thread helps:

Thanks,
Tommy

Hey @vikasphp.shinedezign,

Happy to hear it is working! :slight_smile:

Can you share a screenshot? What browsers are you using, see the browser support here.

Are you saying you want to disable video for participants?

Thanks,
Tommy

Hey @tommy ,

Thanks for the thread,that solved my issue.

Thanks,
Rakesh

1 Like

Hey @vikasphp.shinedezign,

If you always want the participants to have disabled video, you can use a Zoom Webinar instead of a meeting.

May I ask what locale you are in? It could be related to network.

Thanks,
Tommy

Happy to hear it solved the issue! :slight_smile:

-Tommy

Well am looking for some conditional based links not all have access to video …but some have…that’s why am trying to set it up with meeting.

am still facing audio issue…no audio received at participant side

Am ready to purchase webinar but audio is not working yet and does webinar also allow screen share and video conference same time? And if yes please share link also with me that is in JS code.

Hey @vikasphp.shinedezign,

Can you please share a screenshot of the audio button and settings? Make sure you are serving your website over https.

Yes, you can screen share in a webinar using the screen share button.

Thanks,
Tommy

Yes am using it over https.And here is the attached screenshot.

i tried it with all setting but not working

Hello There tommy!
How soon can you grant access, i am working on the app and need it as soon as possible. Thanks.

Hello @tommy,
Thank you for your reply i get my point and it works now .
thanks ,
Mohamed desoky

1 Like

Hey @vikasphp.shinedezign,

Do you have the following property in your ZoomMtg.Init() function?

isSupportAV: true

https://marketplace.zoom.us/docs/sdk/native-sdks/web/reference

Thanks,
Tommy

Yes i already did.But not working …