Our organization has multiple Zoom business accounts and my account has admin level access to all of them. But I receive the “Invalid access token – 401 unauthorized” error message when trying to use a form on my website to connect my JWT App to meetings and webinars on the other accounts. Do I ne…

Hey @hanson , JWT Tokens can only be used for read / write access for users on your own Zoom account. Are all these users you are making API calls for apart of your Zoom account? Thanks, Tommy

I believe so. When I go to my User Management screen, I am listed with the Admin role and all the accounts that I wish to use the JWT Token for are listed with the Member role.

Thanks @tommy . I tried and still no luck. Is there a test app that I can plug my test credentials into? I’m still finding my way around here, so I’m not fully sure what all I have at my disposal. I’m hoping that I’m using a poorly developed plugin.

Hey @hanson , Can you send me your account ID / # and we will fix it. Thanks, Tommy

hello,tommy,I am a new user for zoom.I create a JWT app in app marketplace.And the I request the api,but it return Invalid access token all the time.Is there something wrong with my account? This is my api request curl --request GET --url ‘ https://api.zoom.us/v2/users?status=active&page_size=30&p…

Hey @venlenter , Please try again, the issue should be fixed. Please also try de activating and reactivating your JWT app. [image] JWT App is not working on multiple Zoom accounts API and Webhooks Hey @hanson , Can you try activating and reactivating your JWT …

Happy to hear it is working! :slight_smile: -Tommy

Hi Tommy I have the same problem. I’ve tried deactivating and reactivating my app ( https://marketplace.zoom.us/develop/apps/pOGjiB5NQ1SB5A_L-plZ5w/credentials ) but it doesn’t work. I always receive code 124 “Invalid access token.” when I make this Curl request: curl --request GET --url "https://…

JWT App is not working on multiple Zoom accounts

API and Webhooks

tommy (Tommy Gaessler) April 7, 2020, 7:03pm 4

Hey @hanson,

Can you try activating and reactivating your JWT App and try again?

Thanks,
Tommy

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JWT App is not working on multiple Zoom accounts

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