Listen for events on the client app

API and Webhooks
1

Description
I am trying to build a desktop application and I need to integrate it with the client app. Right now I have registered a webhook for Recording events but I am not getting anything in the Webhook logs. I want to invoke my Desktop application when the user starts recording on the client app. Is there a way to listen for events like that and if yes what is the best way to do it?

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Webhook

2

Hey @abdulkadir98,

Thanks for reaching out about this. You should be able to receive recording events when a recording is started in the Zoom Client.

If you’re not receiving Zoom webhooks, can you double check that:

  • your webhook endpoint is publicly accessible
  • it sends a 200OK response upon receipt of payloads (if it turns anything other than 200, it could be silently failing)

Let me know when you have a chance—thanks!
Will

3

Hello @will.zoom,
Thanks for your reply. I have checked that my endpoint returns 200 OK response and that it is accessible. I subscribed to another event and my endpoint received the request but when there was no request body. The recording events webhook still does not send any notifications.

4

Hi @abdulkadir98,

Can you share the request or payload you received that didn’t have a request body? Can you also ensure that you’ve installed the app under the same account that your events are occurring under?

Thanks,
Will

5

Hello @will.zoom,
I am attaching a screenshot of my application logs where I am logging the payload but I’m getting undefined as the value. I have ensured that it’s the same account where I have installed the app

Screen Shot 2021-01-20 at 11.26.38 PM
Screen Shot 2021-01-20 at 11.26.38 PM2572×892 480 KB

Thanks for an early response!

6

Hey @abdulkadir98,

Thank you for providing additional information. Would you also be able to share the line of code where you print Got Body: ${value}? I just want to make sure that the payload is being accessed as expected before we go down other routes of troubleshooting.

Thanks,
Max

7

Hello @MaxM,
Appreciate you looking into it. This is the code for testing the endpoint provided for the recording webhook

Screen Shot 2021-01-21 at 10.46.48 AM
Screen Shot 2021-01-21 at 10.46.48 AM1878×1562 248 KB

8

Hey @abdulkadir98,

Thank you for providing that code snippet. When looking into this, I saw that there is some Express configuration required before parsing JSON. Please take a look at the following links and let me know if that’s helpful.

Let me know if that helps.

Thanks,
Max

9

Thanks! That worked. I now receive payloads for ‘meeting started’ and ‘meeting ended’ events but still do not receive any notifications for ‘recording events’ which is really the only event I care about.

10

Hey @abdulkadir98,

Thank you for the update. I’m glad to hear that was at least partially helpful. It’s important to note that the Cloud Recording features require a Pro Plan or higher.

image
image792×256 28.4 KB

Please make sure that you meet the prerequisites listed in our documentation

Thanks,
Max

11

I see, I must have missed that when I was going through the docs. Thanks very much!

12

Hey @abdulkadir98,

I’m glad to hear that resolved your issues! If you encounter any further issues or questions, please don’t hesitate to reach out.

Thanks,
Max