Low Network bandwidth notice

Meeting SDK Web
1

Description
Low Network bandwidth and Unstable Network notices on meeting join with video enabled with only 1 participant on the call. However, my internet speed is way above the minimum bandwidth requirement of Zoom.
Meeting ID: 7029925796

Browser Console Error
VP9?: false AMD?: false AMDdecodecheck: true isenbaleHD:true enable720p?: true capacityfor720: true

Which Web Meeting SDK version?
3.5.2

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. As soon as I join the meeting and enable video sharing I see this low network bandwidth error

Screenshots
Unstable Network => Awesome Screenshot

Low Bandwidth => Awesome Screenshot

Internet Speed => Awesome Screenshot

Troubleshooting Routes

  1. Cross-origin isolation is enabled for the page.
  2. Turned off the Meeting-HD Video Quality setting in the account to check if it resolved the issue but it still had the same problem.

Device (please complete the following information):

  • Browser: Chrome 123.0.6312.58 (Official Build) (64-bit)
2

Can I get a response here,
@donte.zoom @MaxM @tommy @chunsiong.zoom @gianni.zoom @will.zoom

3

Hi @elearningevolve , please share the following in response to my private message:

  • SDK logs
  • console error
  • meeting id
  • client id
  • developer email associated with MSDK