High Video Latency

API and Webhooks
1

We are using the web client on zoom.us using Chrome 119.0.6045.106 on Windows 11.

Given a meeting with 2 participants, the Zoom Meeting Host sometimes experiences high video latency in the video stream of the guest (both Camera and Screenshare). The video latency increases over time while the audio latency remains low.

Only the Zoom Meeting Host experiences this visual delay. If there are more participants in the meeting, they see the video stream of the other guests in low-latency.

All devices are in the same network. Network Bandwidth and Latency should not be a problem. This effect only happens about 2/3 of the times.

What could be the possible cause of this behaviour?

2

Hi @alexander.brotzge
Thanks for reaching out and worry for the late reply. here!
Are you still seeing this issue on your end?

3

Hi Elisa,
in the meantime the latest webclient update seems to solve the latency issue.
thx

1 Like
4

Amazing! good to hear! Please feel free to reach out to us if there is anything else we can do for you

5

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