We use moodle & LTI PRO 1.1 integration
Teachers (user created by LTI automaticaly) enter properly in a generated meeting but they cannot see the external TOOL, and error 1001 USER DOES NOT EXIST appears
STUDENTS works perfect. they see the external tool and enter the meetings
Hey @jesusPerez,
Thank you for reaching out to the Zoom Developer Forum. Please make sure that you meeting the prerequisites for that app are met including a Business Plan or higher as well as Admin privileges for your user.
If that doesn’t help, please send an email with the user ID in question to developersupport@zoom.us while referencing this topic.
Let me know if that helps.
Thanks,
Max
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