Make the desktop apps aware of device's mute status, incl. UC headsets


When using a professional Unified Communications headset and with many other headsets, there are 3 places where a user can be muted:

  • in the Zoom app
  • at the OS level
  • on the headset itself

Occasionally leading to confusion when an attendee/speaker attempts to speak as the Zoom client only seems to know about its own mute status.


  1. query the headset and OS mute status and surface it in the UI, allowing a user to know that he/she is still muted;
  2. optionally integrate with the leading UC vendors so that the mute button on the headset will activate Zoom’s mute function;


Hi Stephen, 

Thanks for the feature request, we’ll send this over to the Engineering team to determine a timeline for this enhancement.