Manual Domain Validation Requested

App Marketplace
1

I previously had the domain for my Zoom app verified, but I needed to submit an update. Now, when I try to do it, it’s making me re-verify the domain. I tried the automated methods:

  • Adding to the DNS

  • Adding the meta tag on the landing page

Both of those are missing the unique code I need to complete the verification. As a result, even though I added both of these, when I click the Verify button in Zoom, I get a 400 Bad Request that I can see in my network tab.

I tried to put images of exactly what I’m seeing, but the developer form doesn’t allow me to do that. Here is the content of the pages for the HTML and DNS validation steps:

<meta name="zoom-domain-verification" content="">

Verify that your TXT records looks something similar to the following:

Name / Host / Alias	Time To Live (TTL)	Record Type	Value
@	3600s	TXT	zoom-domain-verification=

I’m not sure what manual validation you guys need, but I removed the meta tag from our website. I left the DNS record up, so you should be able to check that.

Thank you!

2

I haven’t seen anything in the past couple of days, so I’m bumping this up.

3

@kwaku.nyante Are you able to help with this?

4

Hello @replay-jackson

Thank you for reaching out in relation to Our Domain Validation process, the next steps will be sent to you via DM. Please refer to our domain validation resource: Domain Validation Explanation for any further questions you may have about the process.

Thank you.