We are receiving many reports from customers that their Zoom integration was spontaneously disabled in our product. It seems that for several of our customers, their oauth credentials suddenly went bad all at once. The root cause appears to be that their refresh tokens suddenly became invalid. Is this expected? Were there any recent maintenance actions or incidents at Zoom that would’ve led to a mass expiration of oauth credentials?
Hi @elyes
Thanks for reaching out to us!
I am unaware of any actions or incidents about this but I am happy to look into this issue further.
I will go ahead and send you a private message to get more information about your integration so I can take a closer look
Cheers,
Elisa
This continues to be a problem for us as well. @elisa.zoom was there any resolution on this issue for @elyes?