Based on the Zoom SDK App Requirements , we implemented a bot that sends a recording request to the host using the mediaCapturePermission API. When using the native app to join a meeting as a host, a modal to request a recording is displayed, but not when using the web app to join a meeting as a hos…

@kanata.koyama , We have identified this issue, and will be rolling out a fix soon ZOOM-600745

Furthermore, If “Automatic recording” is turned on, the bot will not show the recording request modal when it joins. What should the bot do in this case? [image]

Hi @kanata.koyama , thank you for raising these questions. Let me check to see if this is expected behavior and get back to you with guidance.

Hi @gianni.zoom , here is version info; native zoom app: 5.14.2(17213) OS: macOS Ventura 13.5.2 Meeting SDK for Web (which the bot uses): 2.15.2 OS (which the bot uses): Ubuntu 22.04 I updated the native app version to the latest (5.15.7 (21404)), but still the same problem occurs and the bot o…

thank you for quick reply! ok, i’ll try after the updates :slight_smile: Excuse my additional question. Is it possible that other settings in Zoom’s /profile/setting page could cause the mediaCapturePermission API to not work properly and not display the recording request modal?

@kanata.koyama Sorry I have no idea as I have not tested all the settings extensively.

[image] Chun Siong: We have identified this issue, and will be rolling out a fix soon ZOOM-600745 Hi, @chunsiong.zoom . How can I know this issue has been fixed?

@kanata.koyama no we have not. It might take a few weeks for the next release to roll out

hi @chunsiong.zoom , excuse me again, but we need to update to the bot within a few weeks. How can I handle this issue until it is fixed? Do I need to have a workaround in place?

@chunsiong.zoom excuse me again and again, here is a more urgent question, so if possible, could you please look at this one first? Sometimes mediaCapturePermission API doesn’t work - Meeting SDK / Web - Zoom Developer Forum

mediaCapturePermission doesn't work in Zoom web app

Meeting SDK Web

gianni.zoom (Gianni) September 21, 2023, 7:12pm 5

Hi @kanata.koyama ,

What version of the client are you on? Though not the exact same issue, this developer had encountered issues on the web app that was resolved with updating the native client:

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mediaCapturePermission doesn't work in Zoom web app

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