Meeting id not present when making request to ZOOM Dashboard API

[kulbusinessacc (Abhijit)]

I have meeting:end event subscribed in zoom marketplace by creating a Auth App with oAuth2.
Now we are having meeting in zoom account and once meeting ends, we receive a notification for meeting:end .
By Using meeting:end event payload we again make a call to zoom dashboard api but it is saying meeting does not exist.

Below is dashboard API i am using:

https://api.zoom.us/v2/metrics/meetings/92068233622?type=past

I have few other meeting which does not exist in zoom though i received meeting:end event payload.

92068233622
91461140933
93470455563
96161538312
93159170593
91449727538

Thanks
Saurabh

[elisa.zoom (Elisa)]

Hi @kulbusinessacc
Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
When calling our metrics endpoint, make sure that you are calling the endpoint withe the appropriate parameter.

If its a one-user meeting, make sure to pass pastOne instead of past:

Learn more about that issue here:

One person meetings and webinars on Dashboards and Reports API

Hi developers! I hope this article helps you to take advantage of the “Show one person meetings and webinars on Dashboard and Reports” feature, it really helped me when I enabled it in my account. Show one person meetings and webinars on Dashboard and Reports The Dashboard and Report APIs are great tools for Zoom customers looking to get detailed data of a variety of Zoom features mainly for reporting purposes When dealing with one person meetings and webinars, it is important…

Hope this helps,
Elisa

[kulbusinessacc (Abhijit)]

Hi Elisa,

Thanks for your response.

I received the data when i passed query parameter type=pastOne and we get duration attribute in response along with other attributes. I do not get any value in this attribute. Sharing meetingIds which are fetched by passing type=pastOne.

92068233622
91461140933
93470455563
96161538312
93159170593
91449727538

Response snippet from one of meeting: 91449727538

“start_time”: “2022-08-30T10:45:34Z”,
“end_time”: “2022-08-30T10:46:41Z”,
“duration”: “”,
Here duration has no value but it must have 1:07 value

[elisa.zoom (Elisa)]

Hi @kulbusinessacc
Thanks for sharing more information with me about this issue.
Could you please head to Developer Support here:

Zoom Developer Support

And share with them these findings so they can help you troubleshoot this error.
Thanks,
Elisa

[kulbusinessacc (Abhijit)]

Hi Team,

Now you can close the ticket.

Thanks for help

[elisa.zoom (Elisa)]

Thanks Abhijit,
I will go ahead and close this topic for now.
Feel free to reach out to us in the future
Cheers,
Elisa