Meeting is ended by host in 40 minutes

API and Webhooks
1

Hello,
I am developing an app that allows to create users and create meetings for them.
I am using Pro Licence account and with its help create new users using this request (custCreate).
Then I create meeting for created user with this.
Users are joining the meeting with the help of Web SDK, everything is fine until meeting ends in 40 minutes after start but I am expecting 24 hours limit.
I recieve appropriate web hook and web sdk shows popup with text - ‘This meeting has been ended by host.’.
Could you please explain why this is happening and how to avoid end of the meeting in 40 minutes?

3

Hi Sergey,

Thank you for your post.
There maybe a possibility that the user is “basic”.
Can you begin with checking the type when you create the user using custCreate?
Try using “2” (Licensed).

Regards,
Yosuke

4

I’ve tried to set ‘2’ but received ‘You can add max 1 paid users’ error message.

5

Hi Sergey,

Thank you for your reply.
If you only have one license and consumed and need to create another licensed user then you will need to subscribe another.

Regards,
Yosuke