Description
The ‘meeting.participant_left’ event consistently does not get triggered if I joined another meeting without explicitly exiting the previous one (by clicking end meeting). If I end the meeting before I join another one, I don’t have this problem. I have been able to reproduce this consistently.
The Webhook should get triggered if I change meetings, even if I did not explicitly exit the first one since I’m not part of that meeting regardless.
Error
N/A. No error here, just the Webhook that’s not being triggered when it should.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT
Which Endpoint/s?
‘meeting.participant_left’ Webhook event.
How To Reproduce (If applicable)
Steps to reproduce the behavior:
Setup a Webhook that listens to ‘meeting.participant_left’.
open zoom and start a meeting.
join another zoom meeting (without leaving the one you started)
notice that the ‘meeting.participant_left’ does not get triggered.
It’s not that I’m joining two meetings at the same time. It’s that if I don’t exit the meeting by clicking the ‘leave meeting’ button or the x, my server never receives the meeting.participant_left’ event.
At which point, if I click ‘yes’ and join the other meeting (which will exit me of my previous one as expected), the web hook event doesn’t get triggered. I know this because I’m relying on that event for an app and have consistently not been getting the event if I follow the steps outlined here.
Not 100% sure if what I said above clarifies it enough, but you can test this by having a web hook that listens to participant_left event and simply joining another meeting while you’re in one (by clicking on another zoom link) and then you’ll see that you never receive the event if you join the other meeting that way (by clicking “yes” to the Join Video Call dialog).
When you close the Zoom App, or get disconnected during a meeting it takes a few minutes for your “user” to leave the meeting. The Webhook should send after Zoom recognizes the user was disconnected.
