Start having 'Password wrong' error while trying to host a meeting

API and Webhooks
1

Description
I have been using your sample web app (sample-app-web - CDN version) for couple of weeks for testing purposes. During my tests, I am using my own meeting ID. It was going all well till today and I start having Password wrong error now. My meeting ID : 2917235099

I am using the password which is found in the response of this end-point: https://api.zoom.us/v2/users/me

Error
Password wrong.
Returned object {
errorCode: 3004
errorMessage: “Password wrong”
method: “join”
result: null
status: false
}

Screenshot 2020-05-09 at 11.34.19
Screenshot 2020-05-09 at 11.34.191388×538 13.6 KB

I have been using v1.7.6 and just today tested with 1.7.7 as well. The result is the same. What could I be missing here? Could you please help?
Thanks.

2

I haven’t used the sample-app-web, but I don’t see password in the documentation for the response from the Get User by ID API: https://marketplace.zoom.us/docs/api-reference/zoom-api/users/user

Passwords are part of Meetings, try using the Get Meeting List (choose meeting from list and store its id) -> use Meeting[id] value as path parameter -> Get Meeting by ID API —> Response contains the join_url which will have the meeting’s password attached as the pwd query parameter (or the response also contains password property that is the meeting’s password).

3

Thanks @bdeanindy for your response. I think I was not clear. My meeting ID and host_key doesn’t work anymore and it returns password wrong error while I am trying to host a meeting. This started happening yesterday. Could my meeting host key be blocked somehow?

4

We implemented this change on Mother’s Day (temporarily) for basic users that “might” be impacting you (we did this to lock down meetings for our new consumer-level users to prevent unwanted visitors from entering their meeting).

Could you try again and test if this is still happening, and respond with your findings please?

5

Thanks again @bdeanindy. I think that is it.
Now I am able to host a meeting with my meeting ID and my password (the one found in my personal meeting url). Earlier I was using my host_key as the password and it was working. Now I need to replace the host_key with pwd to be able to host a meeting using sample-app-web. This was the only change I made to make it work.

2 Likes
6

Happy to hear you figured it out! :slight_smile:

-Tommy