Meeting (recording.started ) webhook not listening first time for new OAuth user.

We have enabled webhook in Zoom marketplace application and configured 4 to 5 webhook events. Getting issues with “recording.started” webhook event, only for the first time for any user. We are unable to listen “recording.started” event on our Zoom application whenever there is a new user created using OAuth.

We are enabling users meeting “cloud recording” Automatic using below zoom API :” with below payload:

“recording”: {
“auto_recording”: “cloud”,
“cloud_recording”: True,
“host_pause_stop_recording”: True,
“ip_address_access_control”: {
“enable”: False
“in_meeting”: {
“closed_caption”: True,
“closed_captioning”: {
“auto_transcribing”: True,
“enable”: True,
“save_caption”: True,
“view_full_transcript”: True

Still unable to listen event when user enters in a meeting even though “cloud recording” is enabled for the user, using above mentioned API.

Please let us know if we are missing something or there is any extra functionality we need to configure either in the application or in the code.


Hi @lakebrains
Thanks for reaching out to us.
I believe this is a duplicate post.
Can you confirm I am assisting you on this already?