Meeting sdk 2.10.1 unable to join from browser error

Meeting SDK
1

Meeting SDK Type and Version
meeting sdk 2.10.1

Description
Can’t launch meeting sdk on my website or locally on the development

Error
status:false,
errorCode:3611,
errorMessage:Unable join from browser, please join using the Zoom desktop client or mobile app,
method: join,
result:null

Which version?
meeting sdk 2.10.1

APP type
Meeting SDK app. not published and I provided all required links

authentication
I’m generating signature with php

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image1792×650 73.7 KB

same issue in the below link

2

Hi Khadija, I’ll PM you to check your JWT token

Meanwhile, could you share the code sample used to generate the token?

3 
        // $sdkSercet is Client Secret in my sdk app
 
        $timeNow = time();
        $duration = 60*60;

        $payload = [
            "appKey" => $sdkKey, // client id in my sdk app
            "sdkKey" => $sdkKey, // client id in my sdk app
            "mn" => $meetingNumber,
            "role" => $role, // 1 or 0
            "iat" => $timeNow,
            "exp" => $timeNow + $duration,
            "tokenExp" => $timeNow + $duration,
        ];
        $signature = \Firebase\JWT\JWT::encode($payload, $sdkSercet, 'HS256');
4

@developeraya ,

did you have this setting turn on in your zoom account settings?

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image1038×265 13.2 KB

5

no its turned off

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image1550×386 24.6 KB

6

are you shure, that your variable name “$sdkSercet” is spelled eyerywhere the same way?

you can check your signature here → https://jwt.io/