Meeting SDK Built-in Chat Feature not Showing Messages

Meeting SDK iOS
1

Description
In my Zoom Meeting SDK App I have implemented my custom UI and added a button that shows the chat when clicked. When a user clicks this button I call the following function inside my ZoomManager class:

func showChat(from controller: UIViewController) {
    meetingService.presentMeetingChatViewController(controller, userId: 0)
}

which I call in the line:

self.zoomManager.showChat(from: self)

in my ZoomViewController.

the problem is

The chat viewcontroller is presented and is functional, however it doesn’t show messages exchanged during that presentation. Meaning, if I send or a receive a message, I don’t see a message bubble (or anything at all) appearing inside the chat box. However, I noticed that if I dismiss it then present it again, those messages would appear correctly. It seems like the presented chat interface does not refresh itself until it’s reloaded (dismissed and presented again). Any idea what the issue could be here?

Which iOS Meeting SDK version?
5.17.0

2

Hello @chunsiong.zoom
This issue is fairly urgent, could you take a look at it please?

3

@wbaroudi sorry I’m not familiar with iOS.
If you need this urgently, I recommend getting paid support as they have an SLA for urgent matters

4

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