Not receiving message alerts in meeting joined from iOS

Description
We have integrated the Zoom Meeting SDK into our iOS app. When a participant joins a meeting from the iOS app and other participants send a message through chat, the message alerts are not shown to the participants who joined from an iOS device.

Which iOS Meeting SDK version?
iOS Meeting SDK version: 5.16.1.10538

Steps to reproduce the behavior:

  • Join a meeting.
  • Send a message from other participants to this participant.
  • Check if message alerts are shown or not.
  • Message alerts are not shown.
  • This way, the participant who has joined from an iOS device will not be able to understand whether they have received a message from other participants through in-meeting chat.

Smartphone (please complete the following information):
iPhone 13
iOS 16.6.1

Hello Zoom Team,
Wanted to know if there is any update on this.
Please let us know if there is anything needed from us

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.