Meeting SDK issue, WebSocket connection error

Meeting SDK Web
1

Description
Please refer to my issues in below:
I’ve encountered an issue on connecting with Meeting SDK web socket, but the host share screen is not displaying for other participants. But when we use the zoom link to access into zoom platform, it will show the shared screen.

Date : 12/12/2024
Time : somewhere around 9.00 to 9.30pm
SDK : Meeting SDK

Browser Console Error

image
image981×583 207 KB

image

Which Web Meeting SDK version?
3.8.0

To Reproduce(If applicable)
Steps to reproduce the behavior:
Unable to reproduce for now

Device (please complete the following information):

  • Device: [Windows]
  • OS: [Windows]
  • Browser: [Chrome]*

Additional context
“zoom_meeting_id”: 95052143507
“zoom_meeting_id”: 95325652270

By referring to above context, please find my question below :

  1. is the “WebSocket connection to 'ws://localhost:12387/” & "wss://zoomsg13422414696rwg.cloud.zoom.us/wc/api/95052143507?dn2=5bCP5Y-v54i__ype"belongs to zoom ?
  2. is zoom using websocket to transmit video data ?
  3. if statement 1 is true, why does zoom uses localhost in production environment ?
2

Hello Zoom Developer,

is there any updates on the above raised issue ?

We paid for Zoom Pro license but no one has ever gave us a service/support, everyone is pushing away from issues ?

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.