Multiple Recordings of Meetings after JWT Conversion to OAuth

API and Webhooks Cloud Recordings
1

Zoom Support Ticket
Your request (#17660022)

Description
After converting our JWT app to multiple OAuth apps to go with the Accounts in our system, we receive multiple Zoom meeting recordings for each event. There is a Screen Record showing the problem in the ticket I shared above. There is also a transcript of the conversation with support where more information was shared.

Error?
No error message.

How To Reproduce
Steps to reproduce the behavior:
Details reproducing the error are provided in the video in the support ticket given above.

2

Hi @jeffr1
Thanks for reaching out to us!
I will send you a private message so you can share with me some logs and details about your account
Cheers,
Elisa

3

Thank you so much, @elisa.zoom!

Jeff

1 Like
4

I am also having this issue.
Is the Oauth app returning multiple sizes of recordings?

5

Hi @ativsoftware
This topic has been solved and closed.
Could you please open up a new thread and add a description of the issue you are having with details so I can help you?
Cheers,
Elisa