Multiple Recordings of Meetings after JWT Conversion to OAuth

Zoom Support Ticket
Your request (#17660022)

After converting our JWT app to multiple OAuth apps to go with the Accounts in our system, we receive multiple Zoom meeting recordings for each event. There is a Screen Record showing the problem in the ticket I shared above. There is also a transcript of the conversation with support where more information was shared.

No error message.

How To Reproduce
Steps to reproduce the behavior:
Details reproducing the error are provided in the video in the support ticket given above.

Hi @jeffr1
Thanks for reaching out to us!
I will send you a private message so you can share with me some logs and details about your account

Thank you so much, @elisa.zoom!


1 Like