"Network anomaly" Room Controls losing connection to IP Devices eg Crestron should auto retry more than once

If Room Controls loses connection to an IP device it doesn’t seem to auto retry more than once to reconnect, however I can manually retry and connect first time from the controller.

It would be good to the option to try to auto reconnect for an extended period of time if a connection is lost.

2 Likes

Would like to bump up this topic as we ran into similar issue. It will just stuck with an error screen until someone hit the retry button. There should be a way to perform auto poll every x min as an example

Also experiencing this - multiple rooms, multiple subnets.

Were also seeing this pop up this morning after room update on Crestron UC engines