Hello,
I had created a Zoom RTMS app and was previously able to add the app to auto-start, but the option is no longer visible.
Below are the scopes that are currently visible in my account.
My question is: how can I check whether RTMS is enabled for my account, or if it has expired and if it has expired how can I renew it ?
@allanmoreno I’ll pm you for details to check this
@chunsiong.zoom I wanted to understand the following:
Where can I find or purchase a paid RTMS plan?
How can I check until when the RTMS plan is valid in my account? I’d like to verify this for another Workplace Pro account as well.
Hi @allanmoreno
At the moment, there isn’t a way to view your RTMS plan status or expiration date directly in account settings. We know this visibility is important and we are working on an update that will make this information available
If your account is on a trial, we’ll let you know as soon as RTMS is enabled. Trial access lasts 30 days from the date it’s turned on.
In the meantime, if you’d like help confirming the status for a specific account please DM us the account information
