Not able to start zoom meeting in Custom UI (Android SDK)

Hello There,
I’m not able to start the zoom meeting from custom UI after upgrading to the new SDK.
whenever I try to start a meeting it starts in the background, what happens really is when I start meeting with start meeting params I get a notification saying zoom is meeting is running but doesn’t redirect me to the custom meeting UI screen, and if I tap on that notification it opens a screen with my camera video but no any other UI elements on that page except my camera view.
I tried the same with the sample app but facing the same issue in the sample app.
I have also updated start meeting params as new SDK changes like participants_id are changed to customer_key and made all other required changes.
Please try the same scenario with your sample app.
I’m using Zoom SDK v5.7.1.1266.
Can you please help me with this on priority?

Here are the params of starting the meeting:

StartMeetingParamsWithoutLogin params = new StartMeetingParamsWithoutLogin();
params.userId = userId;
params.userType = MeetingService.USER_TYPE_API_USER;
params.displayName = displayName;
params.zoomAccessToken = zak;
params.meetingNo = meetingNo;
ret = meetingService.startMeetingWithParams(context, params, opts);
private static MeetingOptions fillMeetingOption(MeetingOptions opts) {
    opts.no_driving_mode = meetingOptions.no_driving_mode;
    opts.no_invite = true;
    opts.no_meeting_end_message = meetingOptions.no_meeting_end_message;
    opts.no_titlebar = meetingOptions.no_titlebar;
    opts.no_bottom_toolbar = meetingOptions.no_bottom_toolbar;
    opts.no_dial_in_via_phone = meetingOptions.no_dial_in_via_phone;
    opts.no_dial_out_to_phone = meetingOptions.no_dial_out_to_phone;
    opts.no_disconnect_audio = meetingOptions.no_disconnect_audio;
    opts.no_share = meetingOptions.no_share;
    opts.invite_options = InviteOptions.INVITE_DISABLE_ALL;
    opts.no_share = true;
    opts.no_record = meetingOptions.no_record;
    opts.no_video = meetingOptions.no_video;
    opts.meeting_views_options = meetingOptions.meeting_views_options;
    opts.no_meeting_error_message = meetingOptions.no_meeting_error_message;
    opts.customer_key = meetingOptions.customer_key;
    opts.custom_meeting_id = meetingOptions.custom_meeting_id;
    opts.no_unmute_confirm_dialog = meetingOptions.no_unmute_confirm_dialog;
    opts.no_webinar_register_dialog = meetingOptions.no_webinar_register_dialog;
    opts.no_chat_msg_toast = meetingOptions.no_chat_msg_toast;
    return opts;

Hi @amitgajjar, thanks for the post.

We are aware of an issue preventing custom UI from functioning properly in the Meeting SDK across all platforms and are actively working on a fix. I will let you know as soon as we have resolved this.


Hi @amitgajjar,

We have published a new version of the SDK that has resolved this issue. Please let me know if you are still seeing any issues after downloading it from the Marketplace. Note that this version has replaced the previous 5.7.1 version of the SDK that was published last week.


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