Not being able to record sessions when a host is not joining


#1

Hi there,

Our users have been using Zoom and sometimes they record sessions. Recently they found out they couldn’t do this anymore and this pops up when they try to:

It used to work - how can we get it to work again? Any help would be appreciated. Thanks in advance!


#2

Hi Codementor,

Are you creating these meetings via the API, or is this a general support question?