Description
In our app we are consuming zoom meeting webhooks. We have enabled participant joined meeting webhook and expect user email in payload for already logged in users but for some users we are not getting them in payload,
Although the user is logged in.
Webhook events
Participant/host joined meeting
Participant/host left meeting
Participant joined waiting room
Participant admitted meeting
Steps to reproduce the behavior:
Create zoom meeting.
Join zoom meeting with another user which is signed in on zoom app.
Check if zoom email is visible in webhook payload.
This is blocker for our application flows as only zoom emails were available as identifier for us. We expect email to be present in webhook so that we can compare it with our existing user data and check if the participant is the one which we were expecting on call or not.
We need to get it working or have some workaround it.
Can you please look into this on urgent bases? Our whole application flow depends on it.
Also please let me know how can we enable registrant from console.
I am getting this on post registrant api Registration has not been enabled for this meeting: 1234578
You can enable registration required both via Web portal and API
When you schedule a meeting via Web Portal, you will see an option to Require registration:
Thanks Elisa,
But the issue is that we are trying to enable registration for an on going zoom meeting via update meeting api, we tried it with approval_type 0 and 1 but both time when we tried to add registrant using api it returns ‘Registration has not been enabled for this meeting:*****’ message
Thank you for calling attention to this, @zawar.ahmed! I am not seeing the behavior on my end – perhaps my meeting is not configured correctly. Can you share if you still seeing the behavior on your end? If so, I kindly ask for the exact meeting configuration and steps to reproduce.
