"Not support registration webinar" error in WEB SDK (1.8.0)

Description
I’m not able to join webinars with Registration required on, using WEB SDK version 1.8.0.

Error
“Not support registration webinar” error

Which version?
1.8.0

To Reproduce(If applicable)
Using the registration required feature, after uploading the CSV with the allowed users, try to join the webinar with one of those users.

Hey @icaldana,

Here is the current Web SDK Webinar Registration flow:

Thanks,
Tommy

Hi @tommy, I’m working with @icaldana on this project.

We are following the Web SDK docs to join the Webinar, but the issue happens only in this configuration:

1- Setup a Webinar
2- Mark Registration as Required
3- Change the Approval settings to: “Manually Approve”

The Web SDK works only if we set to “Automatically Approve”

Even if we try to import the CSV with the user info, before he join using the SDK, did not work.

This is very important to us, since we are trying to avoid any unauthorized user, joining in the Webinar due to the automatic approval.

Hey @rpelisson,

I have added manual approval as a feature request to our Web SDK backlog. (CS-2335)

We will keep you updated on its development.

Thanks,
Tommy

Hey @rpelisson, @icaldana,

This will be released in Web SDK version 1.8.5. Stay updated here:

Thanks,
Tommy

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Hey @rpelisson, @icaldana,

Just letting you know this has been pushed back to the 1.9.0 Web SDK release.

I will keep you updated if anything else changes.

Thanks,
Tommy