Number of requests performed by a single /webinars/{webinarId}/batch_registrants endpoint call


My PHP app tried to register 1856 participants in a webinar using /webinars/{webinarId}/batch_registrants endpoint. Each request sent 10 participants, so that the total should be 186 (185 with 10 plus 1 with 6), but I realized that there were made 1080 requests, only 890 participantes were registred, and I received the “You have reached the limit for the number of attendees you can add. Contact Zoom Support for more information.” error message.
Can someone help me with this issue?

Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
It looks like this issue could be due to the Webinar license that you have.
If you have a webinar Add-on of only 1000 participants, this could be the reason why.
Could you please double chek this for me?

Hi Elisa,

I have a business plan and I tried to register under the webinar license with a capacity of 500 participants. But, with this same kind of license, I already managed to register more than 2000 participants successfully.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.