OAuth app -- Account-level or User-managed?

Marketplace Apps
#1

We are implementing a Zoom integration with Linvio events. Our Zoom account is set up with 4 Licensed Webinar users with the role Member. Our Admins are all IT and Basic user types because they don’t actually set up any of our webinars.

We want to be able to set up one Zoom app to integrate that any of these 4 folks can use when setting up a webinar in Linvio. Is this possible? Do I set the app up as account-level or user-managed?

Thanks.

Kim

#2

Hey @kethridge ,

The main difference between Account Level and User Level is Account level is installed once per Zoom account and all the users on that Zoom account can use the app. User Level is installed once per Zoom user, by the Zoom user.

Does that help?

Thanks,
Tommy

#3

Thanks, Tommy. Sounds like Account Level should be the one we’re looking for.

I tried to set one up with one of our Licensed Webinar users but we got an error that they didn’t have sufficient Admin rights. Can one of our Admins set this up as a Basic user, or does the Admin also have to be a Licensed Webinar User?

#4

Hey @kethridge ,

Please share the screenshot of the error. The admin should be able to install the app, or you can give the respective user the Zoom permissions needed to install the app.

Thanks,
Tommy

#5

Got our main Administrator to create the app. :+1: We’re still getting errors when our Licensed user tries to create the webinar through our Salesforce/Linvio event tool. Checking with their Support team to see if they can shed any light as we are getting an Invalid redirect error message, even though the redirect URL is the one their Support team told us to use. :persevere:

#6

Thanks for letting us know, @kethridge — please do let us know if you still have any questions for Zoom after hearing back from them. :slight_smile:

Thanks,
Will