Outlook / Office 365 Plugin Authentication

We use the Zoom Office 365 Outlook Plugin (https://support.zoom.us/hc/en-us/articles/115005223126-Office-365-Outlook-Web-Add-In) for scheduling Zoom meetings.

We find that users must authenticate to the plugin very frequently (daily).  We would suggest the following changes:


  1. Make use of Microsoft’s Persisting add-in state and settings to ensure session data is stored server side for zoom: https://docs.microsoft.com/en-us/office/dev/add-ins/develop/persisting-add-in-state-and-settings


  1. When installing the add in, it would be fantastic if the admin had the ability to configure authentication settings for the users ahead of time.  You could make use of query strings on the XML URL.  Something along these ideas:

Configure SSO and domain for plugin:


This would allow the user to have a better experience with Zoom in the Office 365 environment.

Both of these changes would have a huge impact as currently using Zoom is very cumbersome requiring frequent selecting of SSO, typing of the domain, and logging in.

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This, we did not roll it out because of the login hassle users would be facing.

For more info / support about the Outlook / Office integration, please reach out to support.zoom.us.