Panelists have chat disabled when only Attendees' chat should be affected

Description
Panelists can’t chat because it’s disabled.

Which Web Meeting SDK version?
2.1.0

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Join as Panelist
  2. As Host disabled chat for attendees.
  3. Open chat window as Panelist

Screenshots

Device (please complete the following information):

  • Device: Desktop
  • OS:Windows 10
  • Browser: Chrome
  • Browser Version: 96

Additional context
If panelists use the Zoom app, they are able to chat

Hi @giancarlo1 ,

Have you tried these steps to troubleshot this? https://support.zoom.us/hc/en-us/articles/115004809306-Enabling-or-disabling-in-meeting-chat

Thank you,
Gianni

Hey @giancarlo1,

To follow up on Gianni’s message, I was able to reproduce this with v2.1.1 and this doesn’t seem to be expected behavior so I’ve created a ticket with our engineering team (ZOOM-332761).

To make sure i understand, was this working with previous versions of the Web SDK?

Thanks,
Max

@MaxM thank you.

We just realized that it was not the expected behavior. I also tested on versions 1.9.x and it didn’t work either.

Hey @giancarlo1,

Thanks for following up! No word on this just yet but much of our team is out of the office due to the holiday. I’ll let you know when I hear back from them.

Thanks,
Max

@MaxM Any updates on this?

@giancarlo1 I haven’t heard back from our team on this so I followed up with them. I’ll get back to you when I know more.