Participant "attentiveness_score" always empty

API and Webhooks
1

Description
Participants attentiveness_score is always an empty string, while a percent value is expected. Looks like this is happening for all the webinars.

Error

For example, a piece of webinar participants report for webinar ID 893790919, UUID oYN8qww/QfGwCORyJoj9Gw==

{
  "id": "78OM7B1jSZuGa54WhlO6xA",
  "user_id": "100664320",
  "name": "*reducted*",
  "user_email": "*reducted*",
  "join_time": "2020-04-05T11:14:49Z",
  "leave_time": "2020-04-05T11:29:36Z",
  "duration": 887,
  "attentiveness_score": ""
},
{
  "id": "O6AhUgzFQDyQv926eJT0sQ",
  "user_id": "100665344",
  "name": "*reducted*",
  "user_email": "*reducted*",
  "join_time": "2020-04-05T11:28:30Z",
  "leave_time": "2020-04-05T11:29:37Z",
  "duration": 67,
  "attentiveness_score": ""
},
{
  "id": "9O159yzdQJeGrc_8yL3Cfg",
  "user_id": "117441536",
  "name": "*reducted*",
  "user_email": "*reducted*",
  "join_time": "2020-04-05T11:15:30Z",
  "leave_time": "2020-04-05T11:29:35Z",
  "duration": 845,
  "attentiveness_score": ""
},

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth app

Which Endpoint/s?
Get Webinar Participant report endpoint

How To Reproduce (If applicable)
No specific steps, just call the endpoint.

Additional context
The app fetches participants on webinar.ended webhook event. So far I see this issue on 20+ webinars and the number is growing, so I believe any webinar is affected.

2

Hey @hsintegration,

The attentiveness score has been removed from our platform.

Please see the update here:

https://marketplace.zoom.us/docs/guides/announcements#recent-backward-incompatible-changes

Thanks,
Tommy

3

Hi @tommy,

Got it!

That is unfortunate the Reports API is not explicitly mentioned in the update changelog

https://marketplace.zoom.us/docs/guides/announcements#recent-backward-incompatible-changes

Removed attention_tracking field from User Settings, Group Settings and Account Settings APIs.

Nevertheless, thank you for clarifying this!

4

Good catch @hsintegration,

@shrijana.g, can you update the announcement to include the reports endpoint?

Thanks,
Tommy