Participant camera upside down when joining via iPad or android tablet

Video SDK
1

I’m using the Video SDK UI Toolkit, web Vue.js with some CSS overrides for UI customization. However, we’re seeing an issue where some participants—primarily those on iPads or Android tablets—have their camera video appearing upside down.

I’d like to understand:

  • Is this a known issue related to device orientation or metadata handling in the SDK?
  • Does the Video SDK provide any built-in way to correct or rotate the video stream?
  • If not, is it feasible to implement a client-side fix (e.g., applying rotation via JavaScript or CSS transforms on the video element)?
  • Has anyone successfully implemented a custom “rotate camera” button to handle this scenario? I injected a camera rotate button but is there any function to attach to it?

Any guidance or recommended approach would be appreciated.

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2

Hi @Dilkhush

Thanks for your feedback.

Could you share some problematic session IDs with us for troubleshooting purposes?

Thanks
Vic