Participant Joined Webhook masking participant's user_name

API and Webhooks
1

Description
The json sent from the “Participant Joined” or “Participant Left” webhook has started masking the user_name of the participant. For example, the participant name is “Pixel 3a” but the user_name being returned is “Pix** **”

Error
This does not involve an error

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Webhook

Which Endpoint/s?
Participant Joined

How To Reproduce (If applicable)
Steps to reproduce the behavior:
This happens whenever a participant joins the meeting and the webhook is called

Screenshots (If applicable)
Sample webhook participant JSON:
{ leave_time: ‘2020-05-03T15:38:25Z’,
user_id: ‘16778240’,
user_name: ‘Pix** **’ }

Additional context
Thanks for looking into this!

3

Same issue seen here - Issue: track user names after a meeting

1 Like
4

@mpleasance, jhauckster, have you got any update or clue on this ?

I am also getting the same masked data across all (reports, admin dashboard, api calls):
Par** Pat**

5

No, seems to have started happening on Friday AEST. Hopefully it can be resolved soon.

6

This seems to be resolved today - I’m getting the full name in the API and in the Dashboard.

7

Hey @mpleasance, @parthpatel.pp802, @jhauckster,

Apologies this happened. It should be resolved now, however, let us know if you continue to see this issue.

Thanks,
Tommy