Participant name different than what participant_joined webhook shows

I received a meeting.participant_joined webhook that showed a user_name of “My Company” (for example), but what displayed on the caption in the video AND in the transcript is “Steve”… I’ve never seen this before. Does anyone know why this would happen, or is this a fluke?

Hi @ryan3, this value could reflect a participant entering a custom name when joining the meeting, or changing their display name during the meeting.