Past meeting details not getting as expected

[avinash.moharil (Avinash)]

Using this template helps us debug your issues more effectively

Description
We are using " /past_meetings/{meetingId}/instances" api to get all uuid of meeting. But when we tried some of getting we are getting those details but some of we are empty meeting response.
200 :: {“meetings”:}
As we checked on our zoom account there are Previous Instances of that meeting.

Error
empty response :
200 :: {“meetings”:}

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth

Which Endpoint/s?
/past_meetings/{meetingId}/instances

How To Reproduce (If applicable)
Steps to reproduce the behavior:

1. Request URL / Headers (without credentials) / Body
   Requested URL : “https://api.zoom.us/v2/past_meetings/[REDACTED]/instances”

2. See error
   200 :: {“meetings”:}

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

[donte.zoom (Donte)]

Hi, @avinash.moharil ,
Thank you for posting in the Developer Forum. Would you be able to send your account details along with API’s you’re requesting to developersupport@zoom.us? From there we can look at your account to troubleshoot.

Also, be sure to double encode the UUIDs if it begins with a ‘/’ or contains ‘//’ in it:

Thanks,
Donte

[avinash.moharil (Avinash)]

is there any update?
On you request we already shared account details to developersupport@zoom.us .

[MaxM]

Hey @avinash.moharil,

We’ll follow up with you in that ticket, if you don’t see a response already please share the ticket number here.

Thanks,
Max