Past meeting details not getting as expected

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We are using " /past_meetings/{meetingId}/instances" api to get all uuid of meeting. But when we tried some of getting we are getting those details but some of we are empty meeting response.
200 :: {“meetings”:}
As we checked on our zoom account there are Previous Instances of that meeting.

empty response :
200 :: {“meetings”:}

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Request URL / Headers (without credentials) / Body
    Requested URL : “[REDACTED]/instances

  2. See error
    200 :: {“meetings”:}

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

Hi, @avinash.moharil ,
Thank you for posting in the Developer Forum. Would you be able to send your account details along with API’s you’re requesting to From there we can look at your account to troubleshoot.

Also, be sure to double encode the UUIDs if it begins with a ‘/’ or contains ‘//’ in it:

Screen Shot 2021-05-14 at 5.37.03 PM


is there any update?
On you request we already shared account details to .

Hey @avinash.moharil,

We’ll follow up with you in that ticket, if you don’t see a response already please share the ticket number here.


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