I have a Owner account and Sub-account(s). On my sub-account I have an oAuth app which I have enabled scopes necessary for using certain API’s. Please see screenshot below for reference of which scopes I have enabled. The scopes related to “View and Manage sub accounts” need authorisation by the Owner account I believe, please see screenshot below for error message, for my sub-account to have the scopes enabled on oAuth app to then test out API’s. However on the Owner account UI I am unable to find how to authorise these scopes or this oAuth app as a whole.
Please can you show us where to go to authorise the scopes of an oAuth app on a sub-account as the error message in screenshot would like us to?
When “install” of app clicked we get this error message, also shown in below screenshot:
You cannot authorize the app
You cannot install the app because you don’t have the required permissions. Please contact your IT administrator for permission and try again.
- View and manage sub accounts
- View and manage sub account’s user recordings
Which App Type (OAuth / Chatbot / JWT / Webhook)?
These are new endpoints for archiving events API which we require scopes enabled to test.