Problems with changed ScreenSharing View and Crackling Audio in current Desktop Meeting SDK

If i start screen sharing in Desktop Meeting SDK by calling “StartMonitorShare” in MeetingShareController the appereance of the Window changed since version v5.7.1.644

There is no Sharing Toolbar on the top of the window and the Main Windows with the Gallery View is still visible.

If there are more participants in the meeting the audio starts crackling.
In the statistics Window you can see some packetloss in the Screen-Sharing tab.

If i do exactly the same in Desktop Meeting SDK Version v5.5.12509.0330 there are no issues.
The Toolbar is shown and you see the GalleryView just on the second screen. The Main Window is not visible and there is no packetloss.

If you start the ShareScreen manually by clicking the green Button at the main window in SDK Version v5.7.1.644 or Version v5.7.6.1072 it shows the Toolbar and hides the main window.

Must i do something different in the current version?

Hey @frank3,

Thanks for using the dev forum!

Are you using the Windows SDK?

Thanks!
Michael

Yes,

Windows SDK in the latest Version

Hey @frank3,

Can you provide a screenshot of the issue?

Thanks!
Michael

Hi @Michael_Condon

if you start share screen manually by clicking the button of the ui you see the normal toolbar:

But if i do this programatically by calling StartMonitorShare in the MeetingShareController this toolbar doesnt appear. You see just the main window:

All the participants can see the screen and hear the audio. But the sound is crackling sometimes.
I cant stop the screen sharing because there is no button for this. The only way is to call StopShare in the MeetingShareController.

If you started the Screen sharing once manually with the button, the Toolbar appears also if you start it next time programatically. But the main window doesnt disappear.

If i do the same with the older SDK Version everything works without problems.

Normally i use the c# wrapper but for debugging i also tryed to do this in the c++ SDK. Unfortunately it is the same there.

Setting m_pMeetingUIController->ShowSharingToolbar(true); also not helps.

Greetings
Frank

Hey @frank3,

Can you reproduce the issue once more and then capture the SDK logs and send them to me via email at developersupport@zoom.us? Please include a link to this post and mention my name.

Thanks!
Michael

Hi Michael,

i have sent the mail with the logs.

Have a nice weekend!

Hey @frank3,

We have fixed a related issue in the latest hotifx release. Can you update once more and let me know if you are still facing this same issue?

Thanks!
Michael

Hi,

thanks for the fast hotfix.

I will test it and report the result.

Thanks!
Frank

Hey @frank3,

Thanks! Let us know what you find.

Michael