Meeting SDK Type and Version
Unknown, we’re using Recall.ai.
Description
Recall.ai Zoom Recording bots are newly unable to join meetings to perform recordings without any changes being made to our Zoom Marketplace app.
Error?
The full error is:
The Zoom SDK was not able to generate a valid meeting-join signature. This could mean that the meeting link is malformed, or the Zoom SDK credentials provided are invalid.
Recall.ai support reports that the error code received from the SDK is: 3712
Troubleshooting Routes
Recall.ai service has not attempted troubleshooting steps to our knowledge.
How To Reproduce
Steps to reproduce the behavior:
- Have a published Zoom Marketplace app that has been working as expected via Recall.ai for meeting recordings
- Schedule a bot recording
- Note that the bot recording has failed in Recall.ai
- See the error noted above.
Tagging @jake-recall-ai @yoon.conner for visibility.