Hi, I’m using the Video SDK to record my meetings. After the meetings are recorded and processed, the recording_completed webhook is triggered, but it doesn’t include the participant_video_files array, which contains the play_url that I need. The webhook documentation doesn’t mention any additional configuration required to retrieve the participant_video_files array. Has anyone else encountered this issue?
Also, in the browser, in the Recordings tab, I can see the recordings, but the share button is missing. Could this be related to the issue mentioned above?
Thank you for this question! In our docs, the example schema does not show a play-url. You can, however, view recordings on your Video SDK Account recording page. Additionally, you can download and view the recording using the download-url returned in the schema.
I will speak to the team about updating our webhook documentation to accurately reflect the returned schema.
I am facing the same issue, but I think the example schema does in fact include play_url .
In Zoom API Events - Video SDK - Zoom Developers, inside payload > object > participant_video_files > there is a play_url after download_url . But I did not receive thew entire participant_video_files (including play_url) through the webhook. Could you please look into this? Thanks!