Recording_completed does not bring play_url

Video SDK
1

Hi, I’m using the Video SDK to record my meetings. After the meetings are recorded and processed, the recording_completed webhook is triggered, but it doesn’t include the participant_video_files array, which contains the play_url that I need. The webhook documentation doesn’t mention any additional configuration required to retrieve the participant_video_files array. Has anyone else encountered this issue?

Also, in the browser, in the Recordings tab, I can see the recordings, but the share button is missing. Could this be related to the issue mentioned above?

1 Like
3

Hi @brandonhernandez_10,

Thank you for this question! In our docs, the example schema does not show a play-url. You can, however, view recordings on your Video SDK Account recording page. Additionally, you can download and view the recording using the download-url returned in the schema.

I will speak to the team about updating our webhook documentation to accurately reflect the returned schema.

Thanks,
Rehema