We do not want to show the reCaptcha (“Check Captcha”) for webinar attendees. They should be able to join directly without any verifications to the webinar. For more information attached the images.
We are trying to integrate webinar with our application where webinar live is broadcasted on to our page.
However when the page is loaded, zoom is asking user to enter captcha before proceeding to see the webinar which is impacting our user experience.
So we would like to zoom to bypass captcha and directly show the broadcast content.
Please note that we are seeing this issue in our local setup and through http page and we haven’t yet tested through a secured page… Not sure if that impacts.
However we would like you to help us with this issue. We want the user experience to be seamless without asking users to enter captcha or ask to join audio and all.
Please advise and help fix this issue. Appreciate quick help as our Live date is just in couple days.
I would also like to request an option to disable this feature. We planned to upgrade since there is a bug in 1.7.8 but can’t use this latest version due to the added feature.
Same here. IOS had issues in older version 1.7.8 blank screen. We want to move to 1.7.9. Now this has additional steps of captcha where users are confused and adds two steps extra to join the meeting. Make it a setting and whoever wants they will turn on. Captcha failed in some scenarios for few users too.
I think the best way for you to solve this issue right now is to downgrade the sdk to 1.7.8 or 1.7.7. Other interesting way to solve this would be setting the role =1, but that will again log the users as panelist. So choose accordingly!
I tried this as the reCapture has caused us such a delayed in planned work that it’s costing us a fortune in scheduled dev hours. When we tried to downgrade we get a 403 error.
I have previously had one account whitelisted. But cannot get any more whitelisted as the form is a one time use. How do I get multiple accounts whitelisted? We have around 10 different people using zoom, all of which need whitelisting.
When is this reCapture going to be controlled via an option declaration? I’ve never encountered the forcing of a reCapture on an api before. AWS use secret, keys, and also ip whitelisting. Can’t you go down that route? Developers could manage the ip’s within their account.
Hi @tommy, can you please deactivate reCaptcha for my account?
I’ve filled up the form a couple days ago, and we are having issues with the captcha in production. I would like to get that deactivated for my acount as soon as possible.
I need help with registration https://uh.ac.pa/webinar-ley-emprendimiento/ When a user tries to register, the recaptcha appears but even though the user writes it correctly, it doesn`t works. ¿What can I do?