Repost/Joining Meeting Timeout or Browser restriction, Your network connection has timed out or your organization has disabled access to Zoom from the browser. Please verify your network connection or organizational policy

[fumihiko.yamanaka (Yamasan)]

Joining Meeting Timeout or Browser restriction, Your network connection has timed out or your organization has disabled access to Zoom from the browser. Please verify your network connection or organizational policy

Do you have any information on this topic?

Joining Meeting Timeout or Browser restriction, Your network connection has timed out or your organization has disabled access to Zoom from the browser. Please verify your network connection or organizational policy

We are evaluating the Zoom Meeting SDK for Web. Target Versions: 3.8.0, 3.7.9, 3.6.1 After joining a meeting, if we attempt to move to a breakout room after approximately 90 minutes have passed, the following error is displayed, and the move fails: Joining Meeting Timeout or Browser restriction Your network connection has timed out or your organization has disabled access to Zoom from the browser. Please verify your network connection or organizational policy. Clicking the Retry button res…

I need to update the version by November, but due to this problem I can’t do it.

[fumihiko.yamanaka (Yamasan)]

Is there any workaround for this issue?

I believe this issue is the same as the one reported here:

Joining meeting timeout or Browser restriction in meeting sdk

[Image20240525123828] Hi , I am using the latest zoom meeting sdk version 3.6.1. Sometimes Our users is getting this error while joining the breakout rooms. In main session this error does not pop up. We have checked the internet speed is very good in terms of network connectivity. And it is happening only once sometime it is happening continuously. We have a good number of users getting impacted from this. Token signature is valid also as per the documentation provided. Can anyone please …

After repeated testing, I found that this issue occurs 100% of the time when starting a Breakout Room after being in a Zoom meeting for more than 2 hours. It occurs on multiple environments, such as Windows+Chrome, MacOS+Safari, and iPad+Safari, all at the same timing.

This issue always occurs with Version 3.1.2 and later. It does not occur with Version 2.1.18, so I suspect it might be due to a change around Version 3.0.0.

Could there have been some sort of 2-hour timeout added around Version 3.0.0?

[fumihiko.yamanaka (Yamasan)]

Is there any way to avoid this issue?