We are seeking your guidance on the implications of transferring Zoom App Marketplace ownership within our account, as this scenario involves both account ownership and app ownership roles.
Account Details (for reference):
- Account Name: PBPO – Pharmavite
- Account Type: Pro (Named Host)
Account Number 11400416245 - Current Account Owner: angel.pharmavite@premierbpo.com
As per our current configuration (screenshots attached for clarity):
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The above user is the Account Owner.
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The same user is also listed as the owner of multiple Zoom App Marketplace applications, including:
- Account-level apps
- Server-to-Server OAuth apps
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These apps are actively configured and subscribed at the account level.
Proposed Change:
We are evaluating the option of transferring app ownership from the current account owner to another admin user within the same account.
Guidance Requested:
Before proceeding, we would like to understand the technical and operational consequences of this change, specifically:
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Whether transferring app ownership away from the account owner is supported and recommended by Zoom.
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Any impact on:
- Existing app authorizations, scopes, and subscriptions
- Server-to-Server OAuth credentials and token validity
- Account-level app functionality and integrations
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Whether app ownership is logically or technically bound to the account owner role.
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Required pre- or post-transfer steps to avoid service disruption.
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Best practices Zoom recommends in scenarios where the account owner is also the app owner.
Given the critical nature of these apps and their account-level permissions, we want to ensure that any change does not inadvertently disrupt integrations or invalidate existing configurations.
Please let us know if additional details are required from our side. We would appreciate your guidance before we proceed with any ownership changes.