Required zoom phone permissions to get recording file url from "Get recording by call ID" API

Phone
, ,
1

We are listening phone.recording_completed and from it’s response getting the call ID and then calling “Get recording by call ID” API but we’re getting below error on this API when we are selecting below options in role settings :
Options :
View the recording content - View
Recording management - View
Error:
{
“code”: 403,
“message”: “You do not have permission.”
}
And When we added the below options in role settings we’re able to get file_url
Options
Phone Management - View
View the recording content - View
Recording management - View
So my concerning point is that is it possible to get file_url without “Phone Management - View” option? If yes then can you please let me know that what settings will be required?

2

Hi @rory
I am not sure if you will be able to do so without the phone management view option
Allow me some time to do some testing on my end and will get back to you with an update.
Cheers,
Elisa

3

Thanks @elisa.zoom - this is proving a challenge for our client becuase they don’t wan tto allow everyone in the organisation view all the recordings.

For example, new joiners shouldn’t be able to see board meetings.

Is there a way to provide these permissions in Zoom while restricting what type of recording they can view?