If this is true, it’s the final nail in the coffin. Zoom failed miserably, and we’re done with it. We can live with technical challenges, but not core platform changes. Especially with zero communication or notice so that we could alert our customers who depend on us the same way we depend on Zoom. Truly pathetic. I had a totally different impression of Zoom as a company before this, we were their biggest fans and such strong advocates.
I hope this isn’t true and they plan to properly communicate a change that actually makes sense. But the terrible communication from their end has shattered our confidence and we cannot recommend Zoom to our customers anymore.