REST API usage limits


#1

We’ve seem to hit a little snag with the request limits. We’ve created an application that’s used by support teams to proactively monitor the performance of Zoom rooms, Zoom Users and other Video technologies. Since there’s no straightforward API that retrieves all of the data needed, we’re forced to run multiple API calls with different time intervals. So with a user base of 5K Zoom users and 120 Zoom rooms, we quickly exceed the REST API call limits. How can we request an REST API call limit increase?

Possible solutions…? Whitelist IP’s for service providers like myself or create custom API that would provide information needed for others who would follow in our footsteps.


#2

Just as a follow up, I get status error code 429.