Retrieve cloud recording for sub account

Hi team,
When trying to get list of all recording for my sub account using /accounts/{accountId}/recordings api I am getting below error, could guide me what could be the problem.

{“errorType”:“Error”,“errorMessage”:“error”,“stack”:[“Error: error”," at _homogeneousError (/var/runtime/CallbackContext.js:12:12)"," at postError (/var/runtime/CallbackContext.js:29:54)"," at done (/var/runtime/CallbackContext.js:56:7)"," at fail (/var/runtime/CallbackContext.js:68:7)"," at /var/runtime/CallbackContext.js:104:16"," at processTicksAndRejections (internal/process/task_queues.js:97:5)"]}
END RequestId: 25288819-c168-4ef7-9f0f-a567cd156367

Which App Type (OAuth / Chatbot / JWT / Webhook)?
I am using JWT token approach

Which Endpoint/s?
method: ‘GET’,
url: ‘******/recordings’,
headers: {
‘content-type’: ‘application/json’,
authorization: 'Bearer ’ + jwt.sign(payload, process.env.ZOOM_SECRET_KEY)
How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Request URL / Headers (without credentials) / Body
  2. See error

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

Hi @sureshvenkata.gidugu,

Can you share the Zoom error message you’re getting in direct response to the request? Do you run into the same issue when submitting your request using Postman, cURL, etc.?


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